Citations are how the rest of the internet vouches for you. Reviews are how customers do. Google watches both. Most agencies skip this work because it is slow and unglamorous. We do it because it works.
Citations are a one-time build with monthly maintenance. Reviews are a system that runs forever. We set both up and keep both moving.
We list your business across the directories Google trusts. Yelp, Yellow Pages, BBB, Apple Maps, Bing Places, plus the industry-specific sites for your niche.
Name, address, and phone number need to match exactly across every listing. We audit your existing citations, fix the wrong ones, and remove duplicates that are dragging your rank down.
Listings drift over time. Phone numbers get changed. Addresses get truncated. We monitor monthly and re-correct anything that breaks consistency.
Most happy customers will leave a review if you ask the right way at the right time. We set up a system that asks every customer automatically and routes them to your Google profile.
Google ranks businesses higher when owners respond to reviews. We write thoughtful replies to every review you get, good or bad, within 24 hours.
One unfair review can tank your conversion rate. We respond professionally, document the customer relationship, and pursue removal where Google's policies allow.
Citations and reviews are the off-page signals that prove to Google your business is real, active, and trusted by customers. They are also the biggest conversion lever after rank itself.
Within 24 hours you get a written audit of your existing citations, NAP consistency, review velocity, and the top 3 fixes to climb.
Fill this out. Mark sends your audit within 24 hours. No sales call.
Mark will email your audit inside 24 hours.